Orders will be shipped within 48-72 hours of placing your order. As standard we use Royal Mail 2nd Class Signed For. On high value orders we may choose to ship via a number of different carriers.
If you have not received your order within the time scales set out here, it could be due to postal system failure. If this happens to you, please email our customer service team for further information at firstname.lastname@example.org
Please Note: Your order may have to be split into multiple parcels, this means your parcels may arrive at different times.